Does Hilt hold customer funds first?
The buyer pays on-chain and the merchant controls the payout wallet. Hilt helps run the flow without sitting on the merchant's funds first.
FAQ
Common questions before launching Hilt.
Short answers for merchants, developers, and agents checking how payout ownership, access records, receipts, renewals, support context, and webhooks fit together before they publish a live flow.
The short version
Hilt does not hold a merchant balance.
Buyers pay in USDC on Solana from their own wallet.
Receipts, entitlements, member status, renewals, webhooks, and support context stay connected after payment.
What is the best first thing to launch on Hilt?
Usually one clear paid-access offer: a Telegram membership, a Discord access flow, a private download, or a gated redirect. The first launch should feel obvious to the buyer in one glance.
What can I sell with Hilt?
Hilt is built for digital products, services, paid communities, memberships, gated content, private downloads, courses, research access, and customer-specific access flows.
Which network and currency does Hilt use?
Hilt checkout is focused on Solana and USDC. Buyers approve the payment from their own wallet, and the merchant payout wallet remains the settlement destination.
Do buyers need a Solana wallet?
Yes. Buyers pay from a supported Solana wallet. The buyer guide explains the steps in plain language so merchants do not have to teach the whole wallet flow from scratch.
Do I need code to launch?
No. The dashboard is the main path. Merchants can launch from the app first and bring in the API or CLI later if the business needs deeper automation.
What happens after a buyer pays?
Hilt records the payment, receipt, and post-payment outcome together. If the flow creates or extends access, the merchant can follow that member trail and any later support issue from the same workspace.
How do buyers know what to do at checkout?
Merchants can send buyers to the Hilt payment guide before checkout. It explains connecting a wallet, approving the payment, and receiving access without requiring the merchant to become a crypto educator.
Can Hilt deliver Telegram access?
Yes. Hilt can deliver signed Telegram invite links after payment. The links are designed for access delivery rather than manual proof-of-payment checks.
Can Hilt grant Discord access?
Yes. Hilt supports Discord access flows where payment confirmation can grant the buyer the relevant role and keep the member record tied to the payment trail.
Can I sell digital downloads?
Yes. Hilt can be used for private downloads and other access-after-payment products where the buyer needs a clean proof trail and a post-payment destination.
Can I use Hilt on my existing site?
Yes. Merchants can use hosted checkout links or the Hilt embed on sites such as Ghost, Carrd, Framer, Webflow, WordPress, or a custom HTML page.
Is there a WooCommerce plugin?
Yes. Hilt Pay for WooCommerce is approved on WordPress.org and remains available as a direct ZIP fallback. It is designed for digital products, memberships, and access commerce.
Does Hilt connect with Zapier?
Yes. Zapier can connect Hilt events and merchant workflows to other tools, including CRM, email, spreadsheets, support, and operating automations.
How do renewals work?
Hilt uses signed renewal links for recurring access. A member approves each renewal payment explicitly, which fits the zero-custody model and avoids hidden automatic charges.
Are renewals automatic card subscriptions?
No. Hilt does not store a card or quietly charge a buyer later. Renewal is an active buyer-approved payment step through the wallet flow.
Can I use Hilt with my own backend?
Yes. Developers can use the API, SDKs, CLI, webhooks, and Postman collection when a merchant needs deeper automation beyond the dashboard and hosted checkout.
Are the API and CLI locked to higher tiers?
No. API, CLI, and docs are available across the plan ladder. Higher tiers mainly change the economics, support level, and operating comfort once the volume is there.
What are webhooks for?
Webhooks let a merchant system react to Hilt events such as payment confirmation, checkout outcomes, access delivery, or membership state changes.
How does Hilt pricing work?
Hilt has a free starting tier and paid plans for merchants that need lower transaction fees, more live offers, and stronger operating room as volume grows.
Does Hilt add a platform balance or payout delay?
No. Hilt is designed around direct wallet settlement. The checkout records the payment and operating context without turning merchant revenue into a Hilt-held balance.
How are refunds handled?
Refund policy and buyer support remain merchant responsibilities. Hilt keeps the receipt, transaction, member, and support context together so the merchant can review the payment trail clearly.
Do wallet payments have card chargebacks?
On-chain wallet payments do not behave like card payments. Merchants should still set clear refund and access policies because buyer support and trust still matter.
What data does Hilt keep after checkout?
Hilt keeps the operational record needed for receipts, member state, transaction hashes, access outcomes, renewals, and support context.
What if a buyer gets stuck after payment?
That is where Hilt is strongest. Payments, receipts, member status, and support context stay tied together so the merchant is not hunting across wallets, chat logs, and screenshots to work out what happened.
Is Hilt for regulated or abusive businesses?
No. Hilt is for legitimate merchants and creators. It is not for illegal activity, fraud, scams, exploitation, sanctions evasion, or abusive material.
How should a merchant choose a first plan?
Start with the smallest plan that supports the first live offer, then upgrade when volume, lower fees, more offers, or support expectations make the paid plan economics obvious.