Merchant operating layer V1 is live
Hilt's merchant workspace now gives operators a clearer read on revenue, funnel movement, receipts, support, notifications, and Hilt subscription billing from one place.
- Merchant Analytics now supports clearer revenue-by-day views, date ranges, product lenses, checkout-funnel reporting, and day-level summaries instead of forcing merchants to interpret tiny hover-only charts.
- Receipts, CSV/PDF exports, tax/export records, and buy notifications are now shaped around Starter-and-above operating workflows, with public receipt proof keeping customer email details private.
- Support now sends merchant and user email updates around ticket creation and replies, while ticket context can stay linked to payment, receipt, member, or checkout details.
- Billing now exposes the Stripe customer portal more plainly so merchants can manage payment methods, invoices, and cancellation with the same transparency Hilt expects from buyer-facing flows.